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Our support team maintains multilingual capabilities, offering assistance in over 20 languages including English, German, Spanish, and Portuguese. Email support operates during extended business hours with responses typically within hours. Video tutorials demonstrate how to use specific features and navigate the platform.
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Customer Support 4.4/5
Response times are typically under 2 minutes during peak hours. Our live chat feature operates 24/7, providing immediate assistance for urgent questions or technical issues. Email support handles detailed queries that may require documentation or screenshots. Our primary email address is email protected for all general inquiries and account-related questions.
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KYC verification is required before your first withdrawal. We typically process payouts within 1-3 business days after verification completion. We support multiple currencies including EUR, USD, and BTC. Contact our support team at email protected for any privacy-related questions or concerns. All policy changes are communicated to players through email notifications and website updates.
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